Monday, March 30, 2015

SAP SoSa Mumbai: The first kickoff meeting with all clients

I have been Mumbai three days for SAP social sabbatical program. Today is the first day we met our client MMC which is the local non-profit organization focus on children daily care. We did big kick off meeting for all projects.

We have a great discussion with our client about what's the paint point of their organization currently,  what they have done to improve their process, what they expected we can help and so on to clarify the scope of our work. We raised lots of questions and got lots of information from our client side. We always need to open our mind to think about more. The interesting thing is that because team member has different role in job and has different culture, we have different ideas from each prospective. It sometimes just like pieces of puzzle, when we put them together, it will be amazing.

This is the start point of our project. I've released the importance of communication, based on the communication with our client, we got more clear idea about what they want. Also we can improve the relationship between our team and our client through communication.

One more thing I have learnt today is that how popular Whatsapp is in other countries. It is completely international chat tool. But I will say from the user experience prospective, it is not so good as Wechat. Anyway, it is an internal team. We need some international tools for internal communication.

Looking forward to tomorrow. Good Night.